No vehicle in World of Tanks can operate without a complete crew. Acting as a proxy operator between the player and his vehicle, they affect the many of the vehicle's properties in battle. Each crew member is trained for a certain vehicle and role, each with their own levels of proficiencies. Through battles, a crew will gain experience the same way vehicles will. Each crew member receives experience equal to the experience the vehicle earned in a battle, possibly modified by experience bonuses and penalties. That experience is what raises a crewman's training level. Once this reaches 100%, the crew may acquire additional skills and perks.
Crews can be recruited and dismissed, trained and retrained for different vehicles, and moved from one vehicle to another. The career of an individual crew member can be checked though their personnel file while in the garage. The personnel file includes their service record (the crew member's statistics and medals awarded), training, skills, and personal data.
- 1 Qualifications
- 2 Skills and Perks
- 3 Skill Bonuses and Penalties
- 4 Crew Advancement
- 5 Ranks
- 6 Crew Management
There are five unique roles in a tank that need to be filled by the tank's crew to operate the tank. Each vehicle varies in the number of crew members inside it and the roles that they are assigned. Depending on the tank, a crew member may be assigned to perform multiple roles or multiple crew members may be assigned to perform the same role.
The proficiency of each crew member assigned to a specific role affects the vehicle's performance with respect to that role. If several crew members are assigned to the same role, their average training level is used.
- These tankers are responsible for aiming and firing the vehicle's gun. They affect the speed at which a gun will be aimed at its target, with more competent Gunners able to aim at a faster speed, and also aim better. In game this is reflected by the aiming circle starting out smaller, shrinking faster while your Gunners are aiming, and ultimately ending up smaller when fully aimed. Gunners also affect Turret Traverse (rotation) speed.
- These crewmen are responsible for loading the next shell to fire. They affect how fast the next shell is loaded. More competent Loaders are able to load the next shell faster, resulting in a lower reload time.
- These crewmen are responsible for maintaining contact with allies, so that they appear on the player's mini-map. They affect the radio range of the vehicle, with more competent Radio Operators able to maintain contact with allies at greater ranges.
Primary and Secondary Roles
As of 0.7.2, skills are no longer referred to as "Secondary Qualifications", so it would make more sense if it said "Role" in the Personal File instead. The terms "Primary Role" and "Major Qualification" are synonymous. "Role" refers to the Major Qualification unless otherwise specified.
- Primary Role/Major Qualification
A crew member's primary role is listed in a crew member's Personal File as their Major Qualification, and reflects one of the five roles explained above:
A crew member is originally recruited for a specific role and it cannot be changed later on. For example, a crew member recruited for the position of a Gunner can never be used to fill the position of the Commander in any tank. A crew member always fulfills the role of his Major Qualification in the tank, in addition to any other roles that may be assigned to him.
- Secondary Roles
Some vehicles require crew members to fulfill additional roles in addition to their Major Qualification. These additional roles are referred to as Secondary Roles.
For example, in an MS-1, the Commander also fills the secondary roles of Gunner, Radio Operator, and Loader. Skills and perks specific to the roles of Gunner, Radio Operator, or Loader are then available to the Commander, but on that tank only.
If a crew member moves to another vehicle where he no longer fills a secondary role that he has a skill or perk trained for, that skill or perk becomes inactive.
For example, in the Leichttraktor the Commander also has the roles of Radio Operator and Gunner. In v0.7.4 of the game you can train him in skills and perks for both of these roles. If you then move that Commander to the Pz.Kpfw. II, he loses the role of Radio Operator. Any Radio Operator specific skills or perks you have trained on your Commander remain with him, but become inactive. They will become active again if you place the Commander into a tank where he fills that role, but otherwise you should consider dropping his skills and perks.
If you do not chose a skill immediately after it becomes available, that crew member will nevertheless continue to gather experience and will apply stored experience to the proper skill once a skill is chosen. This is beneficial when purchasing a new tank with 100% crew, but not knowing what skills would benefit it. You can play some battles with that crew before selecting their skills. It can also be useful during retraining.If a crew member's training level percentage for his role drops due to retraining, all new experience earned will go towards increased proficiency in that role until it reaches 100% again. However, any acquired skills or perks will not drop and will remain in effect.
Skills and Perks
Perks are the same as Skills except for one thing: They don't do anything until they reach 100%. They're either "On" or "Off" with nothing in-between. A perk that is not active has a shaded icon in the garage view.
|Repair||All||This skill improves the crew member's ability to repair a module that has been knocked out, with a higher training level resulting in faster repairs. The skill bonus starts to take effect as soon as a module is damaged. Repair skills are essential for vehicles where returning to operational condition as quickly as possible is paramount, such as fast tanks which rely on their speed or heavy tanks, which take a long time to repair. The effective training level is averaged across the entire crew. The skill is cumulative with a Toolbox.|
|Firefighting||All||This skill improves the crew member's ability to put out a fire, should a vehicle ever be unlucky enough to be in such a situation. A higher training level results in shorter times to extinguish a fire and thus prevent it from spreading to other modules. It is noteworthy however that the amount of damage done by each tick of fire is also lowered with higher training level. This skill does not affect the chances of a vehicle catching on fire in the first place. The skill bonus takes effect as soon as the vehicle catches fire. Firefighting skills are more useful for large vehicles that can stand to take some damage before being utterly destroyed, but using Manual Fire Extinguishers or Automatic Fire Extinguishers consumables is generally more effective. The effective training level is averaged across the entire crew.|
|Camouflage||All||This skill improves the crew member's ability to hide the vehicle from enemies. A higher training level lowers the chances that the vehicle will be spotted by the enemy, requiring enemies to be closer in order to detect your vehicle. The Camouflage skill is always active and the overall effect depends on the tank's inherent camouflage rating. This skill is particularly useful for Tank Destroyers, lower tier SPGs, and scouts. The effective training level is averaged across the entire crew.|
|Mentor||Commander||For every 1% of this skill, all crew members except the Commander himself receive 0.1% additional experience at the end of every battle (Up to 10%). If the Commander's training level increases during the battle, the crew will benefit from the increase.
Useful on any tank you plan to keep indefinitely.
|Recon||Commander||Provides a small bonus of 0.02% per training level (up to 2%) to your vehicle's View Range statistic. The bonus increases to 0.2% per training level (up to 20%) with a damaged observation device to help counteract the damage penalty. The in-game description's reference to "maximum" view range is incorrect. The skill is cumulative with the Situational Awareness skill, Coated Optics, and/or Binocular Telescope.|
|Jack of All Trades||Commander||Enables the Commander to fill in for knocked-out crew members. Only roles are substituted. The replacement effect starts at the skill's current training level x 0.5% (Up to 50%) for the first knocked out crew member (same as a new recruit, but better than 0%) which then gets divided evenly between each additional crew member (25% each for two, 12.5% for four, etc.).
Primarily helpful on tanks that can take a beating, such as heavy tanks and well armored tank destroyers.
|Armorer||Gunner||This skill reduces the accuracy penalty from a damaged gun by 0.2% per training level (up to 20%). If two Gunners have this skill, only the higher rating is effective. The skill is cumulative with a Vertical Stabilizer.|
|Snap Shot||Gunner||Reduces the accuracy penalty applied during turret rotation by 0.075% per training level (up to 7.5%). If two Gunners have this skill, only the higher rating is effective. Typically not as valuable on vehicles without turrets, but it does apply to lateral gun movement on turret-less vehicles too. The skill is cumulative with a Vertical Stabilizer.
Primarily helpful on fast tanks that like to circle or flank, but also useful for peek-a-boo shooting. Also helpful on artillery with large gun arcs, as dispersion will be reduced (excluding chassis rotation), but not as effective.
|Clutch Braking||Driver||Increases vehicle rotation speed by 0.05% per training level (up to 5%). The skill is cumulative with Additional Grousers, a Removed Speed Governor, and any speed boosting consumables (fuels).
Primarily helpful with fast tanks that don't already turn plenty fast (i.e. Luchs, T-50). Also useful on heavy tanks that turn really slow, such as the Soviet KV line. Very useful for non-turreted Vehicles like most Tank Destroyers and Artillery
|Smooth Ride||Driver||Reduces the accuracy penalty applied to a moving vehicle by 0.04% per training level (up to 4%). To be more precise, the game applies one accuracy penalty to forward and backward movement, and a separate penalty for vehicle rotation. This skill affects the former, but not the latter. The skill is cumulative with a Vertical Stabilizer.
This skill does nothing for vehicles rotating in place.
|Off-Road Driving||Driver||Reduces the maneuverability and acceleration penalties due to terrain resistance by 0.1% per training level (up to 10%) on soft terrain and 0.025% per training level (up to 2.5%) on average terrain. Applies pretty much everywhere other than on roads, cobblestone, and asphalt. The skill is cumulative with Additional Grousers.
Primarily helpful on fast tanks that rely on speed, but it can also be a good choice on some slow tanks to help compensate.
|Controlled Impact||Driver||Decreases ramming damage to your vehicle and increases ramming damage to an enemy vehicle by 0.15% per training level (up to 15%) if your vehicle is in motion. There is no effect on collisions with allied vehicles. Contrary to the official game description this skill is not effective when both vehicles are in motion, it is effective only when vehicle with this skill is in motion and the other is stationary.
Primarily helpful with heavy and medium tanks with high frontal armor, with the exception of the slowest heavy tanks.
|Signal Boosting||Radio Operator||This skill extends the Signal Range of your vehicle's radio by 0.2% per training level (up to 20%). If two Radio Operators have the skill, only the higher rating is effective.
Primarily helpful for SPGs and scouts.
|Situational Awareness||Radio Operator||This skill extends your vehicle's View Range statistic by 0.03% per training level (up to 3%). If two Radio Operators have the skill, only the higher rating is effective. The skill is cumulative with the Recon skill. This skill has a higher bonus to View Range than Recon under normal circumstances, but does nothing to counteract the penalty from a damaged observation device.|
|Relaying||Radio Operator||This skill extends the Signal Range of allied communications within your vehicle's radio coverage by 0.1% per training level (up to 10%). It does not affect your own Signal Range. If two Radio Operators have the skill, only the higher rating is effective.|
|Brothers in Arms||All||This perk increases the training level of each crew member's Role/Major Qualification by 5%. It also improves the Repair, Firefighting, and Camouflage skills by 5%. As of 8.2 it also improves commander's Mentor skill. It does not affect other role-specific skills, nor any perks (in-game description is incorrect). There is no benefit whatsoever unless all of the crew have this trained to 100%. The perk stays in effect if a crew member is knocked out during battle. The perk is cumulative with Improved Ventilation and skill boosting consumables.|
|Sixth Sense||Commander||Allows the Commander to know if the vehicle has been detected by the enemy. Three seconds after being detected by the enemy, an indicator appears on your UI. The indicator turns off after a few seconds whether you are still detected or not. There is no indicator to show whether or not you have become hidden again.
Primarily helpful for TDs, SPGs, and passive scouts. Many players have mentioned they'd prefer the indicator to remain on for as long as the enemy detects you, but that is not how it currently works.
|Eagle Eye||Commander||This perk enables the Commander to identify the critical damage of targeted vehicles after a delay of 4 seconds. Indicators for each damaged module will then appear below the targeted vehicle. It will only work for enemies spotted by your crew, not for enemy contacts relayed by your team.
Primarily helpful for snipers and in some cases for flankers.
|Deadeye||Gunner||This perk increases the chance to critically damage enemy vehicle modules and crew with AP, APCR, or HEAT shells by 3%. It does not work with HE shells.
If combined with the Eagle Eye perk, you'll be able to get an idea of how well this perk is working.
|Designated Target||Gunner||This perk makes targeted enemy vehicles within 10 degrees of your reticle remain visible for two more seconds than they normally would be. Your crew will only make use of this perk while in arcade view or sniper view. Your crew will not make use of it while in strategic view (SPG only). However, any vehicle will benefit from a team mate's use of this perk, including SPGs using strategic view. If two Gunners have the perk, the effect is not cumulative.
Primarily helpful for snipers and in some cases for scouts.
|Preventative Maintenance||Driver||This perk reduces the chance of engine fire by preventing gas or oil leakage in the engine compartment by 25%. The perk is cumulative with the reduced chance of fire from Automatic Fire Extinguishers.|
|Call for Vengeance||Radio Operator||This perk allows a Radio Operator who survived the destruction of his vehicle to report enemy positions for an additional two seconds. If two Radio Operators have the perk, the effect is not cumulative.
Primarily helpful for scouts.
|Safe Stowage||Loader||The Loader stacks the shells in such a way that they do not come into contact with each other. The result is simulated as an increase in ammo rack durability of 12.5%. If two Loaders have the perk, the effect is not cumulative. The perk is cumulative with the increased ammo rack durability that comes with using a "Wet" Ammo Rack.|
|Adrenaline Rush||Loader||This perk shortens reload time by 9.1% if the vehicle has less than 10% of its hit points left. If two Loaders have the perk, the effect is not cumulative. The perk is cumulative with the increased loading speed from using a Gun Rammer.|
|Intuition||Loader||This perk creates a 17% chance that the shell type will switch instantly when changing shell types, regardless of whether the gun was loaded and ready to fire or in the middle of the loading process. At least from v0.7.5, the effect is cumulative, so two Loaders with this perk will create a 34% chance. After the perk takes effect, the gun must be completely reloaded before it can take effect again.
Primarily helpful on tanks where you change shell types a lot.
Dropping Skills and Perks
You can reset all of a crewman's learned skills and perks. This allows you to change your crew member's skills or perks without having to start all over with a new recruit. There are three options available:
- If done for free, it results in the loss of 20% of the crewman's total skill/perk experience points.
- If done for credits, it results in the loss of 10% of the crewman's total skill/perk experience points.
- For 200 Gold, it results in no loss of experience.
Since the first two options are based on total skill/perk experience points, the more skills/perks a crewman has, the more expensive (in terms of experience points) they become.
However, these options only reduce a crewman's skill/perk experience points, and don't take his role experience points into consideration. For example, if you have a crewman who just reached 100% in his role, and you choose a skill (which has 0% training level), and then immediately decide to change it, then choosing the free option won't actually cost you any experience.
Since each additional percentage point requires more experience than the one before, you can't simply take 10/20% off of the displayed training level percentage. Instead you have to determine the crewman's skill/perk experience points (calculated from the chart below), and take 10/20% off of that. Then you can use the number of skill/perk experience points remaining to determine what the skill/perk's training level will be after the reduction.
For example, if you have a crewman with a 50% training level in his first skill/perk, and drop his skill/perk with the free option (a 20% reduction), you don't take 20% off of 50%. If you did, you'd get 40%, which would be wrong. You actually get 45%. It takes 19,097 experience points to reach a 50% training level. Reduce that by 20% and you have 15,227 experience points remaining. 15,227 experience points are enough for a 45% training level. Likewise a crewman with 100% in his first skill/perk and 80% training level in his second skill/perk (which comes to 374,765 experience points) will end up at 100% and 67% with the 298,662 experience points remaining, not 100% and 44%.
Given the high cost (in experience, credits, or gold) it's clearly in your best interest to choose skills and perks carefully in the first place.If retraining a crew member from another vehicle resulted in his training level dropping below 100% for his role, then subsequently resetting his Skills and Perks will automatically assign all free experience to the role's training level until it reaches 100% again. Any experience left over can then be reassigned to Skills or Perks of your choice.
Skill Bonuses and Penalties
The following modifiers increase the base training level of your crew members. They are cumulative.
- Commander Bonus: The tank's Commander provides 10% of his own training level as a bonus to the primary and non-role specific skills of each crew member under his command, but not to himself. So, for example, if all your crew members are at 75% base training level, the Commander will add 7.5 to each of them, resulting in an effective training level of 82.5%.
- Equipment Bonus: The Improved Ventilation equipment permanently increases the effective training level of each crew member's primary and non-role specific skills by 5.
- Consumable Bonus: The premium consumables Chocolate, Coca-Cola Box, Extra Combat Rations, Improved Combat Rations, and Hot Coffee increase each crew member's primary and non-role specific skills by 10 for a single battle.
If a crew member is not competent to operate the tank he is placed in, or if a crew member gets injured during battle, then there is a penalty to the base training level of his primary and non-role specific skills. Penalties are always applied before Bonuses.
- Lack of Competence
A crew member is always trained for a specific vehicle. Should a crewman operate a vehicle that he is not trained for, he may receive a penalty to his training level. This is indicated by the training level being colored red in the garage screen. A penalty received for the following situations:
- If a crew member is in a vehicle of the same class, and the vehicle is a premium vehicle, there is no penalty.
- If a crew member is in a vehicle of the same class, and the vehicle is not a premium vehicle, he will take a 25% penalty to his current training level. So, for example, 80% base training level will be reduced to 60%, or 100% base training level will be reduced to 75%.
- If a crew member is in a vehicle of a different class, and the vehicle is a premium vehicle, he will also take a 25% penalty to his current training level.
- If a crew member is in a vehicle of a different class, and the vehicle is not a premium vehicle, he will take a 50% penalty to his current training level. So, for example, an 80% crew will be reduced to 40% base training level, while a 100% crew will reduced to 50% base training level.
Experience gain for each crew member is also reduced under these conditions.
- Crew Knockout
During the course of battle, a crew member can be knocked out/killed, affecting the vehicle's performance accordingly.
Commander knockout removes the bonus given to all crew members and reduces view range.
Driver knockout reduces the top speed, traverse speed, and acceleration of the vehicle.
Loader knockout decreases reloading speed. If a shell was being loaded at the moment of the Loader's death, the process might start over.
Gunner knockout reduces aiming speed and increases dispersion. Turret traverse speed will also decrease. If the gun was in the process of zeroing in on target at the moment of the Gunner's death, the process might start over.
Radio Operator knockout reduces radio range.
Should a crew member have multiple roles, then all the roles associated with the crewman take a penalty. For example, if a crew member was responsible for loading and firing the gun, then both the Gunner and Loader injury would take effect.
Crew members who are knocked out will perform at 0% base training level for the purpose of finding the average calculations, but bonuses still apply. Having multiple members perform the same job is beneficial, because if one is knocked out during the course of battle, the effective training level will not drop to 0%.
Effective Training Level
The training level can be found by hovering the cursor over a crew member in the garage, but note that the display is rounded to the nearest whole number. Also, the consumable bonus is not included because it is only applied once battle starts and the consumable is consumed.
The effective training level of your crew's skills is not displayed, only the base training level is shown for those. You need to calculate the effective level.
- Maximum effective training level for your Commander is 120% (100% base training level + 5% Brothers in Arms skill + 5% Improved Ventilation equipment + 10% premium consumable bonus).
- Maximum effective training level for every other crew member is 132% (120% as above plus 10% Commander bonus).
- For tanks that do not have Improved Ventilation Equipment available to them, the maximum training level is 115% for the Commander and 126.5% for his crew.
If several crew members are assigned to the same role, the average of their training level is used to determine your crew's performance in that role. This average is the effective training level. For example, for the two Loaders on an SU-14, if one performs at 50%, and the other at 100%, their average training level of 75% is the effective training level that the SU-14 will operate at.
Non-role-specific skills are averaged across all crew members. Crew members that do not have any training in a certain skill will add a 0% to the averaging calculations. Thus, to reach a 100% effective training level in a non-role specific skill for a tank with a crew of 4, all 4 crew members must reach 100% in that specific skill.Role-specific skills/perks are not averaged. If multiple crewmen train in the same role-specific skill, only the highest training level will be used.
When recruiting a new crew, you will be faced with the option to select between three different training levels:
- At the cost of 200 Gold, this option trains a crew member to 100% training level in their role, and thus automatically unlock a skill.
- At the cost of 20,000 credits, this option trains a crew member to 75% in their role.
- This option is free, and trains a crew member to 50% in their role, which is the minimum that a crew member can be at.
If you want to see what a crew member looks like before you spend on training, recruit using Rapid Courses and dismiss as necessary until you get an appearance you like. Then right-click on the crewman's portrait, open his Personal File, and click on the Training tab.
When acquiring a crew member at the Barracks you will also have to specify a Nation, Vehicle Type/Class, Vehicle Model and Major Qualification (role).
Once recruited, further advancement of the training level of your crew's capabilities depends on the experience they have gained. Experience can be gained through participation in battles. Each crew member will gain as much experience as the tank did in the battle, modified by any applicable bonuses or penalties listed below.
Experience needed for the next level can be calculated using the following formula, where
- 1 = Role (Major Qualification)
- 2 = First Skill/Perk
- 3 = Second Skill/Perk
and so on...
XP for nextSkillLevel = 2Y × 25 × 100(currentSkillLevel/100)
To increase the Role from 68% to 69%, you will need 21 × 25 × 100(68/100) = 1146 XP. To go from 50% to 100% you need 95,484 XP, and from 75% to 100% it takes 72,544 XP. The first skill takes 210,064 XP from 0% to 100%. For each subsequent skill, that number is doubled. Progressions can be seen on the graphs below.
If you wish, you can download an Excel calculator to help you understand the formula, a link to which can be found in the community portal, under "WoT Community Tools".
Experience Bonuses and Penalties
The experience earned by the crew during a battle can be influenced by bonuses or penalties:
- Daily Double
The first victorious battle each server day (which starts at 00:00 UTC) is awarded with twice the XP that you would otherwise gain. If a tank still has its daily double available it is indicated on the tank icon at the bottom of the garage screen by a little double red star icon in the upper left corner of the tank icon. Despite contrary statements from Overlord, it has been confirmed through testing that the crew benefits from this bonus experience.
- Mentor Skill
If the Commander is trained in the Skill "Mentor", all his crew, but not himself, will receive up to 10% bonus XP.
- Accelerate Crew Training
This is an option available only for Elite Tanks, i.e. fully researched or premium tanks. Selecting this option means that the tank will no longer accumulate research XP (the 5% bonus XP added to the Free Experience pool is unaffected). Instead, the crew member with the lowest total XP will receive twice the XP for the next battle that they would otherwise have received. If several crew members have equal values, the first one is chosen. The crew member who will next benefit from the bonus is indicated with the following icon left of his portrait in the garage view: .
Because the bonus only goes to a single crew member each battle, the impact to crew advancement is bigger the smaller the crew is.
Accelerate Crew Training can be toggled on and off at any time via a check box above the crew icons in the garage on the upper-left side of the garage interface, or via a check box in the upper-right corner of the vehicle's research tree menu. When a player turns Accelerate Crew Training on, a dialog box will appear to notify the player that it has now been enabled.
- Lack of Competence
A tanker crewing a vehicle that he is not trained for may earn less experience:
- In a vehicle the same class, there is no penalty if the vehicle is a premium vehicle, otherwise he earns 50% less.
- In a vehicle of a different class, he earns 50% less if the vehicle is a premium vehicle, otherwise he earns 75% less.
- Crew Death
A crew member who remains injured at the end of the battle will receive 50% less experience than he would have otherwise received. Using a Small First Aid Kit or Large First Aid Kit to heal a crew member will avoid this penalty, unless they are injured again before the end of battle. Since the rate of crew injuries may not be the same across all the crew members, it is possible that one tanker will improve his skills faster than another tanker in the same crew should he be knocked out less than his colleague.
If you right click a crew member and select their Personal File, on the Training tab you have the option to improve the training level of your crew member in their role, or to retrain him for use in a different vehicle that you have already researched of the same nation. Training/retraining, as recruiting, gives you three options to choose from.
- At the cost of 200 Gold, this option trains or retrains a crew member to 100% training level.
- At the cost of 20,000 credits, this option trains/retrains a crew member as follows, but never below 75% training level:
- If the crew member is retraining to a vehicle of the same class, then the final training level is 90% of the crew member's current training level.
- If the crew member is retraining to a vehicle of a different class, then the final training level is 80% of the crew member's current training level.
- At the cost of 20,000 credits, this option trains/retrains a crew member as follows, but never below 75% training level:
- This option is free, and retrains a crew member as follows, but never below 50%:
- If the crew member is retraining to a vehicle of the same class, then the final training level is 80% of the crew member's current training level.
- If the crew member is retraining to a vehicle of a different class, then the final training level is 60% of the crew member's current training level.
- This option is free, and retrains a crew member as follows, but never below 50%:
Existing skills are unaffected by training/retraining. However, when using the Regimental School or Rapid Courses options, any experience that a crew member has accrued towards a skill, without actually having selected that skill (i.e. the is showing), will be used first when deducting the penalty. If your crew member has accrued enough unassigned skill XP, it will allow retraining without losing any percentage in his role. This can be very useful for retraining SPG crews, which are highly dependent on their role's training level but do not benefit much from additional skills.
When to Retrain
When moving on to a higher tier tank from a tank you do not intend to play again, retraining can be preferable over recruiting a fresh crew in a number of cases:
- Role training Level and Regimental School
If your existing crew member has already reached more than 83% training level, retraining him to a vehicle of the same class in the Regimental School will leave him with a training level that is higher than the 75% for a crew member recruited fresh out of Regimental School, thus making it preferable to retrain him rather than recruit someone new if you were going to use that option. When retraining to a vehicle of a different class, your crew member needs to be at least at 94% training level. You should avoid retraining between classes or use gold which retrains to 100% regardless of the class.
- Retention of Skills
Fresh crews, regardless of what training level they started with, will not have any skills. Since skills and perks are retained through retraining, always retrain crews that have already obtained them.
- Continuation of the Crew Member's Career
Private First Class
Warrant Officer Class 3
Warrant Officer Class 2
Warrant Officer Class 1
Maréchal des logis
Maréchal des logis-chef
Crew Member Personal Files
Players can look at the Personal File for each of their crew members by right clicking on the crew member's icon in either the Barracks or the Garage.
On the left side of the window is a list of the crew member's basic information, including:
- Full Name
- Vehicle they are crewing, if any
- Major Qualification (Role)
- Training Level in their role
- Modifiers (this feature is not in game)
- Competence, i.e. the vehicle they are trained for
- Skills and Perks, either completed or in-progress.
In addition, there are buttons in the bottom-left corner to send the crew member from his vehicle to the barracks, and to dismiss the crew member from service. Dismissing a crew member from service cannot be undone.
On the right side of the menu are four tabs:
- Service Record
- This tab includes the number of battles fought and awards given to the crew member over the course of his career. Battle awards given to a crew member will stay with him, even if the crew member is retrained and placed in another vehicle. The tab also shows the amount of experienced needed to reach the next training level, and the amount of battles you will likely need for that based based on your average experience.
- See also: Retraining
- This tab is where players can raise their crew member's competence or retrain them so that the crew member can operate a different vehicle.
- See also: Skills and Perks
- This tab is where players can view all the skills and perks that are currently available for the crew member to learn. When a crewman is ready to start his training on a skill/perk, a button will appear which will allow the player to commence the crew member's training.
- Personal Data
- Players can change the name and avatar of their crew member, where they can select from a list of pre-defined names, and a selection of face icons. Changing a crew member's personal details costs 50 Gold.
Moving Crew Members
- Here is where players can find all their crew members, whether they are in a tank or in the barracks itself. Players start with sixteen bunks in their barracks, and can increase the number of bunks by 16 for 300 Gold by scrolling down and selecting the Enlarge Barracks button. Only crew members who are not in a tank use a bunk in the barracks. Those who are in tanks are listed in the Barracks window, but they don't take up a bunk. By using the toggles and drop-down menu on the left side, a player can sort his crew members by their nationality, vehicle training, major qualification (role), and location (whether assigned to a tank or not). Crewmen that are not currently in a tank can be dismissed from service to free up a bunk in the barracks. Dismissing a crew member is permanent, meaning the crewman is lost forever with any awards and skills he may have acquired.
- In the Garage, players will see icons on the left side that represent the crewmen who are operating the currently active vehicle, with the rank, last name, skills and their levels. Hovering over a crew member will provide additional information, revealing the crew member's full name, skills, bonuses, and vehicle training. Players can left-click on a crew member to bring up a small pop-up menu, which will allow players to view the selected crew member's personal file, recruit a crew member who can fill the selected slot, select a crew member from the barracks who is capable of filling that slot, or send the selected crew member to the barracks. If there is no crew member in a crew slot, then clicking on the crew slot will bring up the crew recruitment menu, with the proper fields filled in for that vehicle.